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PERSONAL STATEMENT
I have a proven track record of outstanding project management, Quality Assurance leading, editing, and proofreading skills. I am an excellent communicator, problem solver, and team player with exceptional multitasking skills. I have experience in both team building and leading. I am also extremely proactive with regards to self-improvement. In addition, I have proven myself to be an extremely quick study when it comes to new opportunities and I welcome any chance to challenge myself.
Finally, I have a strong background in troubleshooting and a unique ability to apply solutions that may not, in the first instance, be obvious. I thrive on finding and improving the patterns behind the systems.
EMPLOYMENT HISTORY
2005 – 2011 Square Enix, El Segundo, CA - Quality Assurance Coordinator/Assistant Coordinator
Duties:
Coordinator Projects/Assistant Coordinator Projects
2004 – 2005 Square Enix, El Segundo, CA - Quality Assurance Contract Tester
Duties:
Contract Tester Projects
2004 – 2005 Self Employed Office Organizer, Los Angeles, CA
Duties:
2003 – 2004 Access to Music, Bristol, UK - Studio Management
Duties:
1994 – 2003 Self Employed Computer Technician/Consultant, London, UK
Duties:
1994 – 2003 Self Employed Proofreader, London, UK
Duties:
1992 – 1994 Hertz (UK) Limited, London, UK - Insurance Supervisor
Duties:
1990 – 1992 Eaton's Lawyers, London, UK - Litigation Clerk
Duties:
1989 - 1990 Self Employed Retail Business Owner, Southend-on-Sea, UK
During this time, I owned and managed a small retail grocery store, selling newspapers, confectionery, groceries, and general household items. I was specifically responsible for general bookkeeping, stock control, invoicing, and customer service.
1988 – 1989 Eaton's Lawyers, London, UK - Real Estate Clerk
Duties:
EDUCATIONAL QUALIFICATIONS
INTERESTS
References available upon request
I have a proven track record of outstanding project management, Quality Assurance leading, editing, and proofreading skills. I am an excellent communicator, problem solver, and team player with exceptional multitasking skills. I have experience in both team building and leading. I am also extremely proactive with regards to self-improvement. In addition, I have proven myself to be an extremely quick study when it comes to new opportunities and I welcome any chance to challenge myself.
Finally, I have a strong background in troubleshooting and a unique ability to apply solutions that may not, in the first instance, be obvious. I thrive on finding and improving the patterns behind the systems.
EMPLOYMENT HISTORY
2005 – 2011 Square Enix, El Segundo, CA - Quality Assurance Coordinator/Assistant Coordinator
Duties:
- Liaised with team members to make assignments, resolve issues and answer questions
- Created test plans in conjunction with Japan project requirements
- Liaised with localization department to ensure accurate translation, including editing and rewriting as required
- Edited game text for consistency and faithfulness to the source material
- Made decisions as to bug viability, including editing and rewriting as required
- Proofreading game manuals and strategy guides, including suggested rewrites
- ESRB (Entertainment Software Rating Board) submission preparation
- Ensured TRC requirements were met for Nintendo and Sony
- Weekly teleconferences with Japan
- Reviewed team member performance and made recommendations to management
- Special projects - bug test presentations, tester interviews and evaluations, scoring bug tests for accuracy, proofread material from Marketing, PR and other departments
Coordinator Projects/Assistant Coordinator Projects
- Dragon Quest 9: Sentinels of the Starry Skies
- Final Fantasy XII
- Final Fantasy XI
- Final Fantasy Tactics: The war of the Lions
- Final Fantasy Fables: Chocobo’s Dungeon
- Final Fantasy: Ring of Fates
- Dissidia 012
- Final Fantasy IV: The After Years
- EXIT
- Dissidia
- Order of War
2004 – 2005 Square Enix, El Segundo, CA - Quality Assurance Contract Tester
Duties:
- Liaised with team members and management to resolve issues
- Analyze and report software bugs to management
- Update in-house database system
- Error checking and follow up (Top “Bug Finder” on 4 out of 7 projects)
- Proofreading and grammar checking
- Text/audio synchronization
Contract Tester Projects
- Kingdom Hearts 2
- Dirge of Cerberus
- Drakengard 2
- Valkyrie Profile
- Dragon Quest 8
2004 – 2005 Self Employed Office Organizer, Los Angeles, CA
Duties:
- Advised and assisted clients with setting up new office procedures to increase efficiency and productivity
- Worked to create new filing systems, with an emphasis on flexibility and ease of use
- Liaised with clients in creating company documents, including mission statements and internal policy documents
- Proofread and amended existing company documentation to ensure accuracy and clarity
2003 – 2004 Access to Music, Bristol, UK - Studio Management
Duties:
- Management of rehearsal studios
- Set up all necessary equipment
- Financial transactions
- Customer service
- Problem solving
- Jack of all Trades
1994 – 2003 Self Employed Computer Technician/Consultant, London, UK
Duties:
- Troubleshoot and repair PC systems
- Set up home networks
- Build custom PC systems to client specifications
- Training
- General advice as needed
1994 – 2003 Self Employed Proofreader, London, UK
Duties:
- Review documentation on behalf of client to ensure accuracy
- Suggest and implement rewrites as advised and required
- Ensure adherence to specific standards
- Spelling, grammar and format checks
- Supply amended documentation in requested format
- General client advisement as required
- Complete projects within requested deadlines
1992 – 1994 Hertz (UK) Limited, London, UK - Insurance Supervisor
Duties:
- Investigated and judged issues of liability with regards to automobile related accidents
- Interfaced with lawyers and responsible parties to obtain appropriate settlements
- Co-wrote instruction manual and trained staff on the ‘in house’ computer insurance system
- Customer service and decision making as required
- Integral contributor to the design and implementation of new software systems
1990 – 1992 Eaton's Lawyers, London, UK - Litigation Clerk
Duties:
- Negotiation and assessment of liability issues on behalf of major clients
- Attended court and oversaw legal proceedings on behalf of the company's clients
- General advisement and client satisfaction
- Created and managed a computer database on behalf of the company and clients
- Advised and represented major international car rental companies
- Proofread legal documentation to ensure compliance with specific legal standards
- Interviewed and recorded witness statements to ensure accuracy of information
1989 - 1990 Self Employed Retail Business Owner, Southend-on-Sea, UK
During this time, I owned and managed a small retail grocery store, selling newspapers, confectionery, groceries, and general household items. I was specifically responsible for general bookkeeping, stock control, invoicing, and customer service.
1988 – 1989 Eaton's Lawyers, London, UK - Real Estate Clerk
Duties:
- Advised clients on the legal implications of the sale and purchase of real estate
- Proofread leases, title deeds and other legal documentation
- Liaised with real estate agents and other financial institutions
- Exchange of contracts and completion of property transactions
- Financial and contractual advice as required
- Other general legal support as required
EDUCATIONAL QUALIFICATIONS
- Access to Music, Bristol (2003-2004) Business, History, Writing, Production, Music Theory, Keyboard Qualified top of class - Elected student representative
- Sunderland University (1995 - 1996) One year degree course: Media Studies
- South East Essex College (1994 - 1995) Access to Media and Theater Studies (including English)
INTERESTS
- Writing and recording music
- Performance - Playing Guitar/Piano/Keyboard
- Reading
- Video Gaming
References available upon request
